Archin Unity: FAQs & Privacy Policy

Welcome to our information hub. We’ve compiled the most frequently asked questions to help
you understand our services and process. We’ve also included our privacy policy to be fully
transparent about how we protect your information. Your trust is our priority.

Frequently Asked Questions (FAQs)

Getting Started with Archin Unity

This section is designed to guide new prospects from initial interest to becoming a client. The content uses keywords like “cleaning services,” “commercial cleaning,” and “deep cleaning” to attract users searching for these terms.

Getting a customized quote is simple. To ensure we provide the most accurate estimate for our specialized deep cleaning services, we follow a simple two-step process:

  1. Fill out our form: Provide us with your contact information, the type of facility you need cleaned (e.g., healthcare facility, commercial office, government institution), and a brief description of the services you require.
  2. Schedule a walkthrough: Once we receive your information, we will contact you to schedule a walkthrough. This allows our team to assess your specific needs, understand the scope of the project, and provide a detailed, tailored quote.

Archin Unity offers a wide range of specialized cleaning and facility management services across the United States. Our expertise includes:

  • Healthcare Facility Cleaning Services: Meticulous, protocol-driven cleaning for hospitals, clinics, nursing homes, and other medical centers.
 
  • Commercial Cleaning Services: Comprehensive deep cleaning for corporate offices, retail spaces, and other commercial properties.
 
  • Government Cleaning Services: Trusted and secure cleaning services for federal and government buildings.
 
  • Biohazard Cleanup Services: Safe and compliant cleanup and sanitization of biohazardous materials.
 
  • Commercial Window Cleaning: Professional cleaning for windows and glass facades on commercial properties.
 
  • Housekeeping & Department Management: We provide comprehensive solutions ranging from single-service cleaning to full management of your facility’s housekeeping department.

We provide specialized cleaning services throughout the United States.

  • Healthcare Facility Cleaning Services: Meticulous, protocol-driven cleaning for hospitals, medical centers, and nursing homes.
  • Commercial Cleaning Services: Comprehensive cleaning for offices, retail spaces, and other commercial properties.
  • Biohazard Cleanup Services: Safe and compliant cleanup and sanitization of biohazardous materials.
  • Government Cleaning Services: Trusted deep cleaning for federal and government buildings in New York State,
  • Commercial Window Cleaning: Professional cleaning for windows and glass facades on commercial properties.
  • Housekeeping Services: High-standard cleaning services for residential properties.
  • Full-Service Cleaning Department Management: For larger facilities that need a dedicated, on-site cleaning solution.

Yes. We provide complete operational management of housekeeping departments for facilities that require an outsourced solution. This service includes:

  • Staffing & Supervision: We manage and supervise all cleaning staff to ensure consistent quality and efficiency.
 
  • Payroll & HR: We handle all payroll and human resources responsibilities, including managing labor unions.
 
  • Full Operational Oversight: We take on all day-to-day housekeeping operations, allowing you to focus on your core business. For clients who need less than a full takeover, we can also provide individual leadership, such as a supervisor, manager, or director, to enhance your existing team’s capabilities.

Our staff undergoes comprehensive, professional training in deep cleaning, sanitation, and infection control protocols before they are deployed. All team members receive a formal certificate upon completion of their training, guaranteeing they are prepared to provide top-tier service. Our staff is flexible and can work any shift—day, night, or weekend—to accommodate your operational needs.

The hospitals, nursing homes, clinics, educational institutions, government buildings, corporate offices, and other specialized facilities.

Yes, we offer flexible daily, weekly, and monthly cleaning schedules for offices, commercial spaces, and medical facilities. We are committed to providing cleaning solutions that fit your specific needs and operational frequency.

Absolutely. We are committed to your satisfaction. That’s why we offer a guarantee on our services to ensure the work meets your expectations. If you encounter any issues, you must notify us as soon as possible, ideally within 24 hours of the service completion. You can easily submit a request through our chat channel available on the website or call us directly. Please refer to our guarantee policies for full details.

Getting a customized quote for our specialized deep cleaning services is straightforward. We offer a two-step process to ensure we provide the most accurate and detailed estimate for your specific needs:

  • Fill out our inquiry form: Provide us with your contact details, the type of facility you need cleaned (e.g., healthcare facility, educational institution, government building), and a brief description of your service requirements.
  • Schedule an on-site walkthrough: Once we receive your information, we will contact you to arrange a walkthrough. This allows our team to assess your facility, understand the full scope of the project, and provide a comprehensive, tailored quote.

Archin Unity is fully insured, including:

  • General Liability Insurance – covers property damage or injury caused during cleaning.
  • Workers’ Compensation Insurance – covers injuries to staff while on the job.
  • Bonding (optional but recommended) – protects clients if staff steal or damage property.
  • Professional Liability (optional) – covers negligence claims related to cleaning services.

This comprehensive coverage ensures your facility, staff, and assets are protected during all cleaning operations.

Our deep cleaning and sanitization protocols are designed to meet or exceed the highest industry standards. We ensure full compliance with key regulatory bodies, including OSHA (Occupational Safety and Health Administration), CDC (Centers for Disease Control and Prevention), and HIPAA (Health Insurance Portability and Accountability Act), especially in medical and healthcare environments.

Privacy Policy

At Archin Unity, we are dedicated to protecting your personal information and ensuring the confidentiality of your data. This policy explains what information we collect, how we use it, and how we safeguard it.

When you interact with our website—by filling out a contact form, requesting a quote, or engaging with our services—we may collect personal data, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Business Information: Company name and type of facility.
  • Service Information: Details about the services you are interested in.

The information we collect is used to:

  • Provide and manage the services you request.
  • Communicate with you about your service requests and inquiries.
  • Process and manage payments.
  • Improve our website and services.
  • Comply with legal and regulatory obligations.

Data Security

Yes, your data’s privacy and security are paramount. Archin Unity uses the most secure, globally recognized data protection ecosystems. We leverage the security certifications and advanced risk mitigation strategies of Amazon Web Services (AWS) to ensure the maximum protection of our clients’ information and the security of their payments. You can be confident that your data is always safe with us.

We will not sell, trade, or transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

By using our site and services, you consent to our privacy policy.

Any changes to our privacy policy will be posted on this page.

Ready to take the next step toward a cleaner, healthier facility?

Contact us today to schedule your walkthrough and discover the Archin Unity difference.